Anti-Discriminatory policy

The use of “we, us, our, and company” refers to Lumenhaus Digital.

Effective DATE:  Friday, 22 August 2025

Lumenhaus Digital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation, or sex. We do not exclude people or treat them differently because of these characteristics.

Our Office:

  • Provides free aids and services to people with disabilities to communicate effectively with us, which may include:
    • Qualified sign language interpreters
    • Written information in alternative formats (large print, audio,
      accessible electronic formats, or other formats)
  • Provides free language services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Translation services
    • Information written in other languages

If you need these services, please contact us using the address, phone number, or email address provided on our Contact page.

Grievances

If you believe that  Lumenhaus Digital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation, or sex, you can file a grievance with us via the details provided on our Contact page.

You may file a grievance in person, by mail, or by email. If you need help filing a grievance, we are available to assist you.

External Complaint Filing

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019
TDD: 800-537-7697
Complaint forms are available here
.

Contact Us

 Lumenhaus Digital welcomes your questions or comments regarding this policy via our
Contact page.